Privacy policy

Privacy Policy - Last Updated: May 2026

Arrive Ready ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, make a purchase, request information, or otherwise interact with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you interact with our website:

Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Order details
  • Payment information (processed securely through our payment providers)
  • Information submitted through contact forms, quote requests, or product inquiries

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the site
  • Referring websites
  • Shopping and browsing activity

This information helps us improve our website, products, and customer experience.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Respond to quote requests and product inquiries
  • Communicate regarding purchases and deliveries
  • Improve our website and services
  • Send occasional updates, promotions, or product announcements (you may unsubscribe at any time)
  • Detect and prevent fraud or misuse of our services
  • Comply with legal obligations

Shopify and Third-Party Services

Our website is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell our products and services.

As part of providing these services, Shopify and certain trusted third-party providers may process information necessary for:

  • Payment processing
  • Order fulfillment
  • Website analytics
  • Marketing and communications
  • Fraud prevention
  • Technical support

For more information about Shopify's privacy practices, please visit Shopify's Privacy Policy.

Cookies and Analytics

We use cookies and similar technologies to improve website functionality, remember preferences, analyze website traffic, and better understand how visitors use our site.

You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

Marketing Communications

If you subscribe to our email list or request information from us, we may occasionally send updates about products, services, special offers, or company news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Sharing Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, including:

  • Shopify
  • Payment processors
  • Shipping providers
  • Email marketing services
  • Analytics providers

These providers receive only the information necessary to perform their services.

We may also disclose information when required by law or to protect our rights, customers, or business operations.

Data Security

We take reasonable measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove it.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: hello@arrivereadykits.com

We will respond as promptly as possible.