Terms of service
Terms of Service - Last Updated: May 2026
Welcome to Arrive Ready. These Terms of Service ("Terms") govern your use of our website, products, services, and any purchases made through our online store.
By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.
About Arrive Ready
Arrive Ready provides curated arrival kits, hospitality products, and related services designed to help hosts, property owners, businesses, and organizations create welcoming experiences for their guests.
Products and Availability
We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, errors may occasionally occur.
We reserve the right to:
- Correct pricing or product description errors
- Modify or discontinue products at any time
- Limit quantities available for purchase
- Refuse or cancel orders when necessary
Product availability may change without notice.
Curated Kits and Product Substitutions
Many Arrive Ready products are thoughtfully curated and may contain seasonal, specialty, or sourced items.
From time to time, specific items may become unavailable due to inventory limitations, supplier changes, seasonal availability, or other circumstances.
Arrive Ready reserves the right to substitute products with comparable items of equal or greater quality and value when necessary.
Such substitutions will not be considered a defect or error in the order.
Custom and Bulk Orders
Custom, personalized, and bulk orders may require additional communication, approval, production time, or special payment arrangements.
Quotes provided by Arrive Ready are estimates and do not constitute a binding agreement until accepted by both parties.
Custom orders may be subject to separate terms communicated during the ordering process.
Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated.
Payment must be received before orders are processed unless alternative arrangements have been approved in writing.
We reserve the right to change pricing at any time without notice.
Shipping and Delivery
Shipping timelines are estimates and are not guaranteed.
Arrive Ready is not responsible for delays caused by:
- Shipping carriers
- Weather events
- Supply chain disruptions
- Incorrect shipping information provided by customers
- Circumstances beyond our reasonable control
Ownership and responsibility for products transfer to the customer upon delivery to the shipping carrier.
Returns and Refunds
Returns and refunds are subject to our Return Policy.
Because many products are curated, consumable, customized, or prepared for specific guests or events, certain items may not be eligible for return.
Please review our Return Policy for complete details.
Use of Website
You agree to use our website only for lawful purposes.
You may not:
- Attempt to gain unauthorized access to our systems
- Interfere with website functionality
- Use the website for fraudulent purposes
- Copy or reproduce website content without permission
Intellectual Property
All content on this website, including text, images, graphics, branding, logos, product descriptions, and design elements, is the property of Arrive Ready unless otherwise noted.
No content may be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Arrive Ready shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products, website, or services.
Our total liability for any claim related to a purchase shall not exceed the amount paid for the product or service giving rise to the claim.
Disclaimer
Products and services are provided "as is" and "as available."
While we strive to provide accurate information and high-quality products, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
Changes to These Terms
We may update these Terms from time to time.
Any updates will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes acceptance of those changes.
Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Vermont, without regard to conflict of law principles.
Contact Us
If you have questions regarding these Terms of Service, please contact us at:
Email: hello@arrivereadykits.com
We appreciate your business and the opportunity to help you create thoughtful, welcoming experiences for your guests.